This Refund Policy is a part of our overall Return Policy (which you can find here: link to your Return Policy) and details how refunds are processed for eligible returns.
When You Will Receive a Refund
You will receive a full refund for the returned item(s) if they meet the eligibility criteria outlined in the Return Policy. This includes:
- Items being new, unworn, and unwashed.
- Items being returned within [Number] days of delivery.
- Items having all original tags attached and being in their original packaging.
Refunds Due to RoyD Apparels’ Error
If we make a mistake with your order (e.g., sending the wrong item, incorrect size), we will gladly process a full refund, including any applicable shipping costs you incurred.
Refunds for Non-Qualifying Returns
Unfortunately, we cannot offer refunds for items that do not meet the eligibility criteria as outlined in the Return Policy. This includes:
- Items marked as “Final Sale”.
- Items purchased more than [Number] days ago.
- Items that have been worn, washed, or altered.
How Refunds Are Issued
Once we receive your returned item and verify its condition, we will initiate a refund to the original payment method you used for the purchase. This typically takes [Number] business days to process.
Exchanges vs. Refunds
If you’d like to exchange an item for a different size or color, you can follow the return process outlined in the Return Policy. We will ship the new item to you free of charge upon receiving your returned item.
Contact Us
If you have any questions about our Refund Policy, please don’t hesitate to contact us at [Your Email Address] or by phone at [Your Phone Number].