We want you to be happy with your Royd Apparels purchase! This Return Policy outlines the conditions under which you can return items purchased on our website (https://roydapparels.co.in/).
Eligibility for Returns
You may return most new, unworn, and unwashed items within [Number] days of delivery for a full refund or exchange. Items must be returned in their original packaging with all tags attached.
The following items are not eligible for return or exchange:
- Items marked as “Final Sale”
- Items purchased more than [Number] days ago
- Items that have been worn, washed, or altered
Returning Your Items
To initiate a return, please contact us by email at [Your Email Address] or by phone at [Your Phone Number]. We will provide you with a return authorization number and instructions for returning your items.
Shipping Costs
You will be responsible for the cost of shipping returned items, unless the return is due to an error on our part (e.g., incorrect item shipped).
Refunds
Once we receive your returned item and verify that it meets the conditions for return, we will issue a refund to your original payment method within [Number] business days.
Exchanges
If you would like to exchange an item for a different size or color, please follow the same return process as outlined above. When we receive your returned item, we will ship the new item to you free of charge.
Contact Us
If you have any questions about our Return Policy, please contact us at [Your Email Address] or [Your Phone Number].